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PRODID:-//South Staffordshire Business Hub - ECPv4.8.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:South Staffordshire Business Hub
X-ORIGINAL-URL:https://sstaffsbusinesshub.co.uk
X-WR-CALDESC:Events for South Staffordshire Business Hub
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DTSTART;TZID=Europe/London:20180308T090000
DTEND;TZID=Europe/London:20180308T123000
DTSTAMP:20240124T132124
CREATED:20170620T140326Z
LAST-MODIFIED:20170620T140326Z
UID:1993-1520499600-1520512200@sstaffsbusinesshub.co.uk
SUMMARY:Dealing Successfully with Aggression & Conflict
DESCRIPTION:Staffordshire Chambers of Commerce\, in partnership with South Staffordshire Business Growth Hub\,\nhave developed a strategic training programme to support businesses across South Staffordshire.\nIt was created to provide quality training\, delivered by our expert trainers to meet the needs of business and to maximise skills within the region. \nCOURSE DETAILS – Dealing Successfully with Aggression & Conflict \nHow confident would you feel if you had to respond to an angry customer? \nThis course will look at the causes of aggression and teach you how to deal with it effectively. \nWho is this course for?\nStaff members who liaise with clients\, customers\, suppliers and colleagues\, either face-to-face or over the phone. \nWhat You’ll Learn\nHow to deal effectively with conflict\, the causes of frustration and stress\, the secrets of nonverbal\ncommunication and how to make assertiveness work. \nPlaces are limited so book your place at- South Staffordshire Training Partnership or contact Chamber Training on 01782 202222 \n
URL:https://sstaffsbusinesshub.co.uk/event/dealing-successfully-aggression-conflict-2/
LOCATION:Council Offices\, Codsall\, WV8 1PX\, United Kingdom
ATTACH;FMTTYPE=image/png:https://sstaffsbusinesshub.co.uk/wp-content/uploads/2016/02/logo-staffordshire@2x.png
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